Service and Support
24/7 year-round support for your FTX LED billboard
Formetco has a history of providing exceptional service and support to the outdoor advertising industry since 1969. We understand that it is the people and the process that make for an exceptional customer service experience. At Formetco, we have both the people and the process in place. Further, our active diagnostics enables us to be proactive in serving our customers. We can rapidly identify, report and take action to resolve service issues - almost always before our customer is aware of any issue. We have true 24/7/365 service, including holidays and weekends.
Need Service Right Now?
Call 1-800-204-4386 for 24/7 support!
What our customers are saying
"As a small operator, I have to find the best value in everything we do. We have thirteen digital billboards in our inventory. The last nine we have built have all been Formetco and we have several more on the way. They offer a premium product at a competitive price. But what separates them from the pack is their technical support and service after the sale. I could not be happier with Formetco and I highly recommend them for all your digital needs."
"Having digital billboards in multiple states was a big undertaking for an independent billboard company like Legends Media. We selected Formetco as our digital supplier for their reputation of service before and after the sale. We know that we can call them any time of the day and never wait on hold to get an answer to any question from creating a piece of dynamic content or simply having them post an ad if we are out of the office."
"My billboard is in a heavy traffic area very close to the road, so image quality was very important to me when making the purchasing decision. The crisp image quality and wider viewing angle of Formetco’s product make my locations stand apart from the competition.At the end of the day I also needed a product that was reliable and had service to match. Formetco’s sales and service team has been a group I counted on for 25 years and they continue to be there for us."
"Powerful Creative deserves a flawless presentation. There is no better image quality in the industry...We achieved outstanding results by dealing with Formetco on the purchase of our 20'x60' LED Digital Billboard. Formetco organized everything, including the sales process, project management, software training and installation. Everything was on time and the sign was actually installed in one day! When someone asks me what I think...I say it is a 15 out of 10!"
"The U.S. Space and Rocket Center is Alabama's #1 attraction and the premier location in our market. We had to have the absolute best and Formetco has far exceeded those expectations. Formetco offers a high quality product at reasonable prices with excellent customer service. Our clients love it!"
Palmetto Outdoor Media
"Britt, the entire digital experience has been exciting. This was our first experience [ as owners and operators] of a digital display. Needless to say we did allot of research as to size, price, installation, technology, manufactures back-up and, needless to say, marketing. We had to learn from the ground up ! Formetco has been right there the whole way and the product is first class. Thanks for your personal and professional assistance."