Servicing your Digital Billboard made Simple
24/7 year-round support for your digital LED billboard
Servicing a larger LED screen with thousands of LEDs, computers, power supplies and wires - where do you start? Today everything is modular, and with Formetco's FTX simple service design, troubleshooting is very easy. Gone are the complicated mess of wires, and the endless removing of cabinet doors to find the hidden components that need to be replaced.
With 50% to 75% fewer connection, you get 50% to 75% less wiring, which makes for easier understanding of how everything is connected. The FTX is modular: All of the building blocks are the same, so you quickly understand where all of the components are located. In addition, you no longer have to remove a big cabinet door to change a data receiver card or power supply.
But the real advantage is this: If the person servicing the LED screen has any questions, they can scan a QR code that brings them to an instructional video that they can watch on their smart phone. If they prefer, they can also call our service support center for personal answers and step-by-step instructions.
The bottom line benefit is that faster troubleshooting means reducing the time it takes to repair an issue. This protects your advertising investment.
Need Service Right Now?
Call 1-800-204-4386 for 24/7 support!
What our customers are saying
"As a small operator, I have to find the best value in everything we do. We have thirteen digital billboards in our inventory. The last nine we have built have all been Formetco and we have several more on the way. They offer a premium product at a competitive price. But what separates them from the pack is their technical support and service after the sale. I could not be happier with Formetco and I highly recommend them for all your digital needs."
"Having digital billboards in multiple states was a big undertaking for an independent billboard company like Legends Media. We selected Formetco as our digital supplier for their reputation of service before and after the sale. We know that we can call them any time of the day and never wait on hold to get an answer to any question from creating a piece of dynamic content or simply having them post an ad if we are out of the office."
"My billboard is in a heavy traffic area very close to the road, so image quality was very important to me when making the purchasing decision. The crisp image quality and wider viewing angle of Formetco’s product make my locations stand apart from the competition.At the end of the day I also needed a product that was reliable and had service to match. Formetco’s sales and service team has been a group I counted on for 25 years and they continue to be there for us."
"Powerful Creative deserves a flawless presentation. There is no better image quality in the industry...We achieved outstanding results by dealing with Formetco on the purchase of our 20'x60' LED Digital Billboard. Formetco organized everything, including the sales process, project management, software training and installation. Everything was on time and the sign was actually installed in one day! When someone asks me what I think...I say it is a 15 out of 10!"
"The U.S. Space and Rocket Center is Alabamas #1 attraction and the premier location in our market. We had to have the absolute best and Formetco has far exceeded those expectations. Formetco offers a high quality product at reasonable prices with excellent customer service. Our clients love it!"
"Britt, the entire digital experience has been exciting. This was our first experience [ as owners and operators] of a digital display. Needless to say we did allot of research as to size, price, installation, technology, manufactures back-up and, needless to say, marketing. We had to learn from the ground up ! Formetco has been right there the whole way and the product is first class. Thanks for your personal and professional assistance."